Privacy Policy

Information we collect

We only collect what we need to respond to your enquiry and provide academic support. That usually includes:

• your name, email address and phone number;
• your university, unit or subject and assignment details;
• the assignment brief, rubric or unit guide you choose to share with us;
• messages you send us by email, phone or WhatsApp.

You are not required to give us more than a contact number to start an enquiry. Everything else simply helps us understand your requirements.

How we use your information

• to reply to your enquiry and prepare a quote;
• to deliver and discuss the academic support you request;
• to keep a record of our correspondence with you;
• to meet any legal obligation that applies to us.

We do not sell your personal information. We do not share your work, your name or your university with other students, and we do not publish your details as a testimonial without your express permission.

Storage and security

Enquiry details and files are stored on password-protected systems accessible only to team members who need them to handle your request. No online transmission can be guaranteed to be completely secure, so please avoid sending sensitive personal documents that are not needed for your assignment.

How long we keep it

We retain enquiry records and assignment materials only for as long as needed to support you and to keep reasonable business records. You can ask us to delete your enquiry details and uploaded files at any time, and we will do so unless we are required to keep them.

Your rights

You can ask us to access, correct or delete the personal information we hold about you, and you can withdraw consent to further contact. Email help@lawassignmenthelp.au and we will action reasonable requests. If you are not satisfied with our response, you may raise the matter with the Office of the Australian Information Commissioner.

Cookies and analytics

This website uses only the technical storage needed for pages and forms to work. If we later add analytics or advertising tools, this policy will be updated to say so.

Changes to this policy

We may update this policy as our services change. The current version is always the one published on this page.